r/account-support • Posted by

Anyone else having trouble with USD for GMAJOR upgrades?

Our manufacturing plant in Southeast Asia is currently evaluating the latest GMAJOR upgrade package, which is critical for improving our production line efficiency. However, we've encountered significant hurdles with USD payment processing for the upgrade license fees. Our usual international payment channels are experiencing unexpected delays and rejections specifically when attempting to remit USD to the GMAJOR vendor. Has anyone else in the forum encountered similar issues with USD transactions for GMAJOR upgrades recently, and if so, what workarounds or alternative payment methods did you find effective?

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Sato Kenji 1 month ago

Same here. I just assumed that was how it was. Good to know it's not just me.

Tech Guru 1 month ago

Heard from support that they're looking into adding more currencies later on. No ETA though.

Hue Nguyen 1 month ago

Currently, GMAJOR only supports payments in US Dollars (USD). However, in the future, they plan to improve the payment system to allow users to register and upgrade accounts using various other currencies.

Hung Vo 1 month ago

Yeah, I noticed that too. I had to use a currency converter, it wasn't ideal. Hope they fix it soon.