r/account-support • Posted by

Cant find my profile page?

Our company is onboarding several new team members for the upcoming trade negotiation season, and a critical blocker has emerged. We're attempting to register them on the GMAJOR Global Trade Forum, but several individuals are unable to locate their assigned profile pages after the initial registration process. This is preventing them from accessing vital member directories and initiating contact with potential partners. Has anyone else experienced a delay or issue with profile page visibility post-registration, or is there a specific troubleshooting step we should be following for newly created accounts?

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Minh Tuan 1 month ago

Thanks guys! I missed the 'Manage' section. Found it now.

Quang Vinh 1 month ago

Oh, and make sure you're in the 'Manage' section. Should be under 'Personal Information' then there's a button or link for 'VIEW PROFILE PAGE'.

Marketing Ninja 1 month ago

Yeah, it's a bit hidden sometimes. Did you try clicking on your name in the top right? Then 'My Account'.

John Smith 1 month ago

To view your product listing profile page, please follow these steps: 1. Log in to your account. 2. Click on "Hello, [Account Name]" - select "My Account". 3. In the "Manage" section, select "Personal Information" - "VIEW PROFILE PAGE"